Reference

idnscore Legal: Know Your Account Terms

idnscore Legal explains how account access, wallet records, personal data and local eligibility work before you open an account.

Account termsData requestsLocal eligibilityPolicy contact

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Legal Terms Before Account Access

idnscore Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice sets the rules for opening, maintaining and using an account with us. You need to provide accurate account details, complete the phone verification step when requested and keep your login credentials private. We may check a wallet name or bank detail against the

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account holder before processing a transaction record or withdrawal request. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can appear in your account history, but each rail remains subject to its own provider rules. Access depends on local law, and we do not present
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the service as available where a local restriction applies. If a term affects your account, wallet status or access, we direct you to the current policy wording rather than relying on a message copied elsewhere. Read the notice before opening an account, and contact us through
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the policy route when a clause or request needs clarification.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Three Ways To Resolve Legal Questions

A clear contact path matters when a Legal question affects account access or a wallet record.

Account policy route Open your account support area and select the Legal subject when access, phone verification or eligibility wording is unclear. Include your account identifier so we can locate the correct record.

Wallet record route For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment receipt and status shown in your account. We use those details to trace the relevant entry.

Data request route Ask us through the policy contact path to access, correct or remove eligible personal data. State the change you want and complete any account check needed to protect your records.

DATA HANDLING PRACTICE

How Our Legal Process Handles Records

Legal protection is practical when you can see how records are handled. We separate account details from payment references, apply account checks before changing access, and keep policy requests tied to the…

Account data

We use the details you submit to maintain your account, complete phone verification and respond to a Legal request. Keep your name and contact details current so policy notices reach you.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries are retained as transaction references. We use the account and receipt details to investigate status questions.

Cookies

Cookies help preserve your session and remember account settings on the device you use. You can manage browser cookie controls, although changing them may affect account access.

Account security

We ask for account details or phone verification before certain access changes. Never share your password or verification code with another person, including anyone claiming to contact us.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal duties. The period can differ by record type.

Policy changes

If a Legal term changes, we publish the revised wording through the relevant account or policy route. You can contact us to ask what changed and request help understanding it.

Seven Answers About idnscore Legal

These Legal answers address the questions we expect you to ask before opening an account or sending a policy request. They cover eligibility, identity checks, payment records, cookies, corrections and account access, with the relevant route kept close to your account area.

idnscore Legal covers account terms, eligibility, phone verification, personal data, cookies, payment records, policy changes and contact routes. Access remains where local law permits.

You may check the account access route from Indonesia, but eligibility depends on local law. We may request accurate details and phone verification before access is completed.

Phone verification helps connect an account request to the person making it and protects later access changes. We may ask for it before answering a sensitive Legal request.

DANA and QRIS entries are kept as transaction references linked to your account. If a status looks wrong, send the receipt through the wallet record route for checking.

Yes. Use our data request route to ask for access or correction of eligible records. We may verify your account details before making a change or releasing a copy.

Cookies can keep your session and account settings available on your device. Browser controls can remove or block them, but account access may not work as expected afterward.

Open the policy contact path in your account and identify the clause or notice date. We can explain the change, link it to the relevant wording and record your request.

idnscore Legal: Know Your Account Terms

Three Ways To Resolve Legal Questions

How Our Legal Process Handles Records

Account data

Payment records

Cookies

Account security

Record retention

Policy changes

Seven Answers About idnscore Legal

01 What does idnscore Legal cover?

02 Can I open an account from Indonesia?

03 Why does Legal require phone verification?

04 How are DANA and QRIS records handled?

05 Can I request a copy or correction of my data?

06 How do cookies affect my idnscore account?

07 Where can I ask about a Legal change?

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